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Frequently Asked Questions

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Q:	I already have a domain name registered with another registrar. Can I use that domain name and that registrar with my Web-a-gogo website?
A:	Yes. You can use your domain name with our sites. Your domain name would need to be pointed at our NameServers (NS1.NLAMERICA.COM & NS2.NLAMERICA.COM). Then your website must be hosted with Webs-a-gogo in order to be served up to the world. Click here for help on getting a Websagogo Domain Name. Click here for getting a Websagogo website.
	#11111220 Dept/Cat: Domains/ Domain Manage

Q:	Is there a minimum time restriction before I can transfer a domain name?
A:	You must wait a minimum of 60 days after registration before you can transfer a domain name. This waiting period also applies to recently transferred domain names.
	#1111081223 Dept/Cat: Domains/ Domain Manage

Q:	How do I get a new Domain Name?
A:	You must first check to see if it is available by clicking on the "New Domain" link on our menu bar at the top of the page. Once you find your domain is available, proceed with registration using our wizard. You will also need a hosting account and website in order to show your domain/website to the world. Before buying your domain name you want to see our current "All Inclusive" WAG-PAC offers here for low priced packages which include a Domain Name, a Hosting Account and a Website, all in one.
	#1324 Dept/Cat: Domains/ Domain Manage

Q:	Can I transfer my domain name to another registrar?
A:	Domain names can be transferred, but there are some restrictions on when. You must wait a minimum of 60 days after registering or recently transferring a domain name to transfer it. Other than that it's no problem, we would be happy to help you!
	#100708515 Dept/Cat: Domains/ Domain Manage

Q:	Do domain names expire?
A:	Domain name registrations expire and must be renewed. Names registered through Webs-a-gogo must be renewed annually. You will be notified of the need to re-register 60 days in advance of the expiration date.
	#100708513 Dept/Cat: Domains/ Domain Manage

Q:	What is a domain registrar?
A:	A company that has been approved to register domain names by Internic. If we register your domain name for you, we are the registrar/registrar reseller of your domain name.
	#100708510 Dept/Cat: Domains/ Domain Manage

Q:	What is a domain name?
A:	A domain name is simply a label (i.e. webs-a-gogo.com) used to provide symbolic representations (common & recognizable names) to a numeric internet address or IP. This allows any resource (e.g., website) to be moved to a different physical location in the address topology of the network, globally or locally in an intranet, in effect changing the IP address. This translation from domain names to IP addresses (and vice versa) is accomplished with the global facilities of Domain Name System (DNS). By allowing the use of unique alphabetical addresses instead of numeric ones, domain names allow Internet users to more easily find and communicate with web sites and any other IP-based communications services.
	#100708421 Dept/Cat: Domains/ Domain Manage

Q:	What happens if I forget to renew my domain name. Do I lose it?
A:	If you don't renew your domain name your site will not be available to the public. You don't automatically lose the name. It goes into a "pending" status for a period of 60 days, after which time you lose it. With webs-a-gogo it's not a major concern though. Our renewal notification system will give you plenty of warning before your domain is cancelled.
	#111708424 Dept/Cat: Domains/ Domain Manage

Q:	What is a WhoIs Listing
A:	When you register a domain name, the Internet Corporation for Assigned Names and Numbers (ICANN) requires your domain name registrar to submit your personal contact information to the WHOIS database. Once your listing appears in this online directory, it is publicly available to anyone who chooses to check domain names using the WHOIS search tool.
	#0412101647 Dept/Cat: Domains/ Domain Manage

Q:	I received a letter telling me my domain name was about to expire and that if I didn't send them $35.00 right away that I would lose my domain name. I thought Webs-a-gogo handled my domain name. Why did I get this letter?
A:	First -- If you bought your domain name through or transfered your domain name to Webs-a-gogo's control, you are protected. Even if you fall victim to one of the many companies who conduct domain name registration scams, we've got your back!! Every domain name that is registered has the contact information for the registrant (you) placed in the national WhoIs database. This includes your email address, your home address and your phone number. The WhoIs database is PUBLIC ACCESS. These "domain name scammers" harvest the information from WhoIs, then conduct mail campaigns that lead you to believe that you are about to lose your domain name. You, not wanting that to happen, send them a check, normally for at least twice what the renewal would cost you through us. These scammers then try to get your domain name transferred from your current registrar to themselves. If they are able to accomplish the transfer, whatever services you have associated with the domain name stop working. You cannot transfer the domain name back to your web provider's control for at least 60 days. In general, you're in a mess. Learn more about this deceitful practice. Visit the links provided below: http://www.ftc.gov/opa/2001/02/morgenstern.shtm http://www.bbb.org/upstate-new-york/business-reviews/internet-services/domain-registry-of-america-in-buffalo-ny-17000531/ http://www.searchengineoptimizationjournal.com/2008/03/18/domain-registry/ http://www.ucan.org/blog/blog/scam_alert/domain_registry_of_america_scam http://blog.forret.com/2004/12/domain-registry-of-america-scam/ Here at Webs-a-gogo we protect our clients by automatically, unless you request otherwise, registering ourselves as the ADMINISTRATIVE contact for your domain name. In this way, even if you are duped into paying an unscrupulous scammer, the request to unlock the domain for transfer comes to US. At that time we will contact you to see if the transfer request is legitimate. Second --- If you want to protect your information from display in the WhoIs datatbase, contact us about our "Private Registration" offering. For a very nominal cost your personal information can be protected from "harvesting".
	#0604101023 Dept/Cat: Domains/ Domain Manage